Appliance Best Buys Catalog notes, 2010 departments

Cordless phones

A cordless system is a base plugged into the phone jack and the power, plus handsets that only talk to that base. Extra handsets do not need their own phone jacks. They need chargers.

Older 2.4 GHz and 5.8 GHz sets shared air with microwaves, baby monitors, and Wi-Fi, which is why a call could click when the microwave ran. DECT 6.0 moved the phones to a band those devices leave alone. A handset that works in the same room as the base and drops out down the hall is range or interference, not a dead phone line. If a corded phone on the same jack is also dead, the line itself is the problem and the cordless gear is fine.

The base usually holds the answering machine. Replacing one handset means matching the model family. A handset from another brand will sit on the charger and never register.