Appliance Best Buys Catalog notes, 2010 departments

Warranties

The warranty row was labeled for extended in-home warranties. It was a product you could add to an appliance order. This site does not sell those plans and it does not administer old ones.

A manufacturer warranty covers defects in the machine for a stated period. It is not a service plan for a dent, a filter, or a drain hose you forgot to clean. Labor and parts can run on different clocks. An extended plan is a separate contract, often from a third company, and the useful lines are who answers the phone, whether food loss is included, and which parts are called consumable. Cosmetic damage and commercial use are common exclusions even when the machine sits in a house.

If you are holding paperwork from a purchase made when this domain was a store, the company named on that paperwork is the one that has the contract. Mail sent here can only point you back at the category notes.